The Palmer Public Library Reference Department maintains a varied and timely collection of reference materials. You will find both print and electronic resources relating to biographies, business, consumer information, the law, literature, medicine, world history and local history. Librarians are available to assist you with locating specific books, subject research, retrieving material outside of our collection and using the on-line catalog. Labeled reference materials are non-circulating but are available during open hours.

E-questions are designed to provide brief answers to factual questions. Inquiries can be e-mailed to Joanne Szelag and a response will be given within three business days. Reference assistance is also available by telephone (413)-283-3330, ext. 109 or stop by the Palmer Public Library's reference department for further assistance.
Please observe the following guidelines when asking an electronic question:
1. Be as specific and complete as possible.
2. Include name, town of residence, your e-mail address and or telephone. Requests from Palmer and surrounding area towns will be given priority.
3. Extensive or time-consuming research and bibliographies cannot be undertaken.

You do not need to sign on to use a Library Catalog computer (for finding books, videos, magazines etc.)
There are 46 public access Internet terminals offering Microsoft Office. Please read our Internet Access Policy for more information.
Sign in with a login that you can remember (such as your name) in order to retrieve your print requests.
Wi-fi is available. Choose the Palmer Library Hotspot then refresh your browser. You are required to accept the CWMARS wi-fi policy before you will be ablt to successfuly use the wi-fi connection.

Current issues of periodicals and newspapers are available in the Periodical Reading Area. Young Adult and Childrens' periodicals are kept in their respective areas. In most cases, the library retains issues for the current year only. Back issues of The Journal-Register (Palmer-Monson's local weekly newspaper) are kept on microfilm from 1846 in the Railroad Research Room.

One public color copier is available. It is located near the circulation desk.
Black & white copies/printouts are $.20 cents each.
Color copies/printouts are $.50 cents each.
Please ask for assistance.